This FAQ page applies to all products and services available on lordbogusid.com, which is operated by Guangzhou Gongqian Trading Co., Ltd.

• 1. What types of products do you offer?

  We specialize in card and card holder products, including:
  ●Custom PVC Cards
  ●Holographic & Foil Finish Cards
  ●Eco-Friendly Material Cards
  ●Soft Silicone Card Sleeves
  ●Leather Card Holders
  ●RFID-Blocking Card Holders
  All products are designed for daily use, organization, gifting, and brand presentation.

• 2. Do you support custom orders?

  Yes. We support customization for many of our products.
  Customization options may include size, material, surface finish, printing, and layout.
  For custom orders, we recommend contacting us with clear requirements before placing an order to ensure accurate production.

• 3. Is there a minimum order quantity (MOQ)?

  Minimum order quantities may vary depending on the product type and customization requirements.
  Please contact our team for specific MOQ details related to your order.

• 4. How long does production take?

  ●Standard items: usually processed within 2–5 business days
  ●Custom orders: production time depends on design complexity and quantity
  Estimated timelines will be confirmed once order details are reviewed.

• 5. Do you ship internationally?

  Yes, we offer international shipping to many regions.
  Delivery times vary depending on destination, shipping method, and customs processing.
  Please note that customs duties or import taxes, if applicable, are the responsibility of the recipient.

• 6. How can I track my order?

  Once your order is shipped, tracking information will be provided when available.
  Tracking updates may vary depending on the logistics provider.

• 7. What materials are used for your card holders?

  Our card holders are produced using a range of materials, including:
  ●Genuine leather or premium PU leather
  ●Silicone
  ●Metal or composite materials with RFID-blocking layers
  Material details are listed on individual product pages.

• 8. Are RFID-blocking card holders guaranteed to block all signals?

  Our RFID-blocking card holders are designed to help reduce unwanted wireless scanning.
  Performance may vary depending on signal strength, card type, and environment.
  They are intended as an added protective feature, not an absolute guarantee.

• 9. Can I return or exchange my order?

  Return and refund eligibility depends on whether the product is customized.
  Please refer to our Return & Refund Policy page for detailed conditions.

• 10. How can I contact customer support?

  You can reach our support team through the contact information provided on our website.
  We aim to respond to inquiries within a reasonable timeframe during business days.

Company Information
Website: lordbogusid.com
Operated by: Guangzhou Gongqian Trading Co., Ltd.